Privacy policy

vsrwh0-gb.myshopify.com (operated by B.T PHILLIPS & D.F WEAVERS) values your trust and is committed to safeguarding your personal privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.

Information We Collect

When you browse or interact with our website, we collect certain information to provide a smooth, secure shopping experience:

  1. Device & Usage Data: When you visit the site, we automatically collect details about your device, including web browser type, IP address, time zone, and cookies placed on your device. We also collect info on individual pages or products viewed, search terms, and how you interact with our site.

  2. Order Information: When you make a purchase or attempt to make a purchase, we collect necessary personal details, including your full name, billing address, shipping address, payment information, email address ([email protected] is our contact email for queries), and phone number.

How We Use Your Personal Information

We use the collected information primarily to fulfill orders placed through the site, including:

  • Processing payment details and arranging shipping for items like storage cabinets, travel bags, and hooks.

  • Providing you with order confirmations, invoices, and shipping updates.

  • Communicating directly with you regarding customer support inquiries.

  • Screening orders for potential risk or fraud.

  • Enhancing and optimizing our store layout, product recommendations, and overall customer experience.

Sharing Your Personal Information

We share your Personal Information with third-party service providers solely to help us operate our business and fulfill our services to you:

  • Shopify: Our online store is powered by Shopify. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Payment Processors & Logistics: We share details with payment gateways and courier services to ensure secure payments and accurate parcel deliveries.

  • Compliance & Legal Obligations: We may disclose personal information if required by applicable laws, court orders, or regulations, or to protect our legal rights.

Your Rights

If you are a resident of certain jurisdictions (such as the EEA, UK, or Australia), you have rights regarding your personal data:

  • The right to access the personal information we hold about you.

  • The right to request correction, updating, or deletion of your personal data.

  • The right to opt out of marketing communications at any time.

To exercise any of these rights, please contact our Data Protection Coordinator at [email protected].